What's your go-to method for gathering user feedback?

Building a community. I'm a community builder and I get tons of feedback for my clients. Clients should be ready "to accept" the feedback and work on it. or else this just doesn't work :)

NPS and Surveys. NPS: Net Promoter Score is basically asking "on a scale of 0 to 10 how likely is it that you would recommend our product to your friend or colleague or family?" 1. Promoters (scores 9 to 10) - they liked your product. 2. Passives (scores 7 to 8) - they aren't sure about your product. 3. Detractors (scores 0 to 6) - they didn't like your product. Basically, you'd calculate the following, and arguably anything more than 0 is good but the higher the better. NPS (in %) = Promoters/Total (in %) - Detractors/Total (in %) Surveys: You can easily set them up leveraging Google Forms or MS Forms. Make them short, include only what you really want to get feedback on, and use simple sentences so anybody could understand the questions. Also, including various question types, for instance, something along the lines of: 1. Open/Close-Ended questions, 2. Ordered Scales questions, 3. Discrete (Yes/No or Agree/Disagree) questions.

Sending NPS to churned users. This is where you will get the painful, brutal honesty that you desperately need.

ask them! nothing beats human interaction

we just post a poll on our community channels

I'm working on a startup that helps product people to connect their favorite tools for gathering feedback in one place and create a live feed for all user feedback. You might want to give our beta test a go: https://lp.birdie.ai/waitlist

I always ask my patients about using my app. Some of them write me e-mail

I go on social media, make friends, ask them to use my product and send me feedback. Takes a bit of time, but we always get the best , constructive feedback this way!