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  • What scenarios do companies aim to achieve with Chatbots?

    Jim
    12 replies
    My opinion is 1. Provide immediate, compliant, accurate, 24/7 online responses to improve customer satisfaction 2. Establish instant and fast communication with various forms of information on various platforms, have relaxed and pleasant conversations, and improve customer experience. 3. Measure performance to improve customer experience while improving business efficiency Bring your exciting ideas to the table!

    Replies

    Salar Davari
    Good customer service I guess.
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    Jim
    @salar__davari Absolutely! ! ! Companies deploy chatbots to improve customer service, but their potential goes far beyond that.
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    Nathalie
    Chatbots can provide round-the-clock assistance, ensuring that customers can get help at any time, regardless of business hours or time zones.
    Sadath N
    Companies use chatbots for customer support, lead generation, e-commerce assistance, FAQ automation, feedback collection, personalized recommendations, onboarding, employee support, and content delivery.
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    Jim
    @sadath_n For everything! They are super versatile!
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    Ryan Zhang
    Companies aim to leverage chatbots for enhancing customer service efficiency and providing 24/7 support, thereby improving overall user satisfaction. Additionally, they're instrumental in streamlining operations and collecting valuable data insights to inform business strategies.
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    Jeremy Kaur
    Companies aim to utilize chatbots primarily for automating customer service and enhancing user engagement. By doing so, they can significantly reduce response times and personalize interactions, improving overall customer satisfaction.
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    Sophia Williams
    Companies aim to use chatbots to enhance customer service by providing instant responses and personalized assistance 24/7. Additionally, they seek to streamline operations and reduce costs by automating routine inquiries and tasks.
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    ᗰᗩ᙭ ᒍ.
    moji AI wearable
    moji AI wearable
    customer service & compinance
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    tao pan
    We have developed an artificial intelligence tool to assist with social interactions. You can tell it what kind of people you want to meet, and it will recommend them for you. You can also choose to share your current thoughts, and it will match you with content that aligns with your ideas. If you're interested, you can try it out on our testing server on Discord before we officially launch: [https://discord.gg/bxsQJGc89M](h....
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    Jim
    @treeandtree Thanks! I will try it!
    tao pan
    @jimchangLooking forward to your feedback!