✌️What should you consider in a Project Charter?🛫Some tips here🛫
Marianna
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When you are involved in a new request its crucial to discuss with the stakeholders involved all the vital information needed to run a project to create a project charter.
👊What is a Project Charter?
Its the document that summarizes the key elements of the initiation phase. This outlines the goals, scope, deliverables, success criteria, stakeholders & resources and what is needed to accomplish.
The Initiation Steps to create the Charter you should define:
1. 🌸Goals : what we are trying to achieve
2. 🌸Scope : the work that needs to happen to complete the project
3. 🌸Deliverables : products/ services that will be created for the client (from product features, documentation)
4. 🌸KPIs : measuring success
5. 🌸Stakeholders : the team that is involved in this project
6. 🌸Resources
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Perform a cost-benefit analysis (ROI)
ROI=C/ (G-C)
A tool used to weigh a project's potential value against the money, resources, and time required to complete it. This analysis helps the project manager to determine whether a project is worth pursuing and if it will bring in a return on investment (ROI).
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Identifying SMART Goals:
Goals: Reduce time of emails sent to customers. (What needs to be done in order to delegate tasks)
• Specific: what I want to accomplish, who is involved
The Vice President of Customer Success expects Office Green to achieve a customer satisfaction rating of over 90% this year.
• Measurable: how much/many
The Marketing Manager wants unique page visits to increase by at least 2K each month by the end of the year, which is in line with the results of prior marketing campaigns.
• Attainabe: f.e. say Q2->Q3 KPI will increase 10% not 50%
• Relevant: is this goal worthy?, is it the right time?
• Time-bound: have deadline
The project is scheduled to launch by the end of the third quarter. The project team will continue to collect data on the project’s progress through the rest of the year and assess how well it has met its goals at the end of the fourth quarter.
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Identify OKRs:
Objective - Goal : Enroll existing customers in the new service
Key Result - Measurable Outcome : 25% of existing customers sign up for plant pals pilot
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Defining project scope:
Scope: who the project will be delivered to, is the project straightforward or will it take years to complete, define resources (people, vendors, material etc), understand what is included and not in the project
It includes all the details
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