What tool do you use to gather feedback from your valued customers?

Earlier we used https://tally.so/ but now directly collecting the review on Clutch.

https://senja.io 🙌🏻

If you have a mobile app, playstore and app store reviews can be a real treasure trove. I also, prefer having Share Feedback tab in any product that I build.

Depending on the entry point, or need, Intercom in app surveys, hotjar surveys, tally.

We make discord bots. Honestly just DM and ask people. And then invite them to our Discord so that they will let updated and we will tag them whenever some other users give us a similar feedback to make sure that we have a community of customers knowing each other