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  • What would be the best offer you give for your new SaaS on launch?

    Mukhil Maran
    12 replies
    You're strategizing an offer plan for your launch.What would you give? A complete free version or a certain percentage of discount or a LTD? Please comment if there is any other too..

    Replies

    There are many. But I just wanted to share something that's not widely known — a step-up discount, as I call it. It works like this. For the first month or so, let's say you are giving 5% of discount. And your customers will get 10% off or something for their second bill cycle. This would continue until the cap you set. For eg, it could be 25%. Positives: 1) Higher retention. 2) Extended runway to better the product. Negatives: 1) Tricky to execute from a functional level. 2) Numbers have to be carefully worked out.
    Mukhil Maran
    @senthil99nathan Woww! Good one! Giving the users a feel of accomplishment.. Like Google Pay rewards the users for usage - like sending money to a friend, paying online bills using Google pay.
    Yogesh Subramanian
    A free trial for the users or a free plan with limited access.
    Nuno Reis
    Never LTD, that make your LTV drop to zero right after. I'm a big fan of big discounts on yealy plans. It shows commitment from the buyer and still helps them save a lot of money. Imagine you have a Monthly price of 100$ that costs 1100$ if paid per year. Instead of making it 10$ monthly make it 600$ Yearly. It will get you better users because the commitment from 10$ to 600$ is completely different and it's still a huge sales price for the user because they save much more. You do need to be careful to understand if your LTV/CAC makes sense with these deals, I'm just talking generics here, and each case will be different ;)
    Mukhil Maran
    @nuno_ms_reis Makes complete sense, Nuno! If everything favors, the initial loads of discounted money can be well-used to shape up the product. Agreed!
    Nuno Reis
    @mukhil_maran Yes, if you think of it, lots of people are willing to give 20% of their company for an investment. I say, make your customers, your investors, give them a discount and get commitment from them and get the runway you need to work on your product to satisfy them ;)
    George Ivascu
    Definitely a limited free plan unless you have a really polished and validated product that you know users will fight over ;). The limited free plan is also a good idea to check if users are willing to pay for extra features.
    Hazel Lim
    Narrated Tours (On Demand Audio Guides)
    Narrated Tours (On Demand Audio Guides)
    Hey! We are live on Product Hunt now. Ours is to create a tour with us for $1. If I were to do it again I would have done a free trial, I didn't because we would miss the launch day to add that functionality in but I think that would have made a difference.
    Mukhil Maran
    @byhazellim Congratulations on the launch!