Which Generative AI model is best for creating a customer support chatbot?
Yogesh Joshi
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Sadam Ansari@sadam_ansari_b
if you need a versatile solution, GPT-4 works well. It’s great for handling a wide range of customer queries, and you can fine-tune it to suit your specific needs.
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@sadam_ansari_b Thanks Sadam! Have you also explored other models like Gemini, Claude? We are the results there?
Google’s Dialogflow might be a good option if you’re looking for something simpler to implement. It’s user-friendly and integrates easily with many platforms
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@mukesh_kumar_das Thanks Mukesh! Our platform too provides integration with DF. Have you tried the new generative conversational features in Dialogflow and Vertex AI? I'm yet to explore them.
Hey! Rasa is great if you need a customizable open-source option. It allows for precise control over the chatbot's behavior.