Who in a company is responsible for making decisions about implementing AI automation?

CEO should set the ball in motion for the culture to be forward thinking, then empower bottom-up innovation once they have shown the ways

A combo of top-down strategy and bottom-up execution is ideal IMO. The CEO should make AI/automation a priority and create a culture that's open to it. But the specific use cases and implementation should come from the teams closest to the work - they know what can benefit most from AI. Maybe start with a hackathon to surface ideas, then fund the most promising ones as official AI initiatives. 🤖

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Ideally it should be a collaborative effort between leadership and teams. CTO/CIO and their IT leaders should proactively identify opportunities and build the technical strategy. But the business leaders and frontline employees are closest to the day-to-day processes, so their input on use cases and pain points is crucial. Then it's up to the C-suite to prioritize projects, allocate resources, and empower teams to experiment and implement. Takes alignment across levels.

SUMMARIZATION: Thanks to everyone who shared their thoughts! The consensus seems clear: decisions about implementing AI automation typically rest with the C-level executives, particularly the CTO, CEO, and COO. These roles are seen as key for aligning automation strategies with the company’s broader goals and ensuring seamless integration. It’s been great hearing your insights – feel free to keep the conversation going if you have more perspectives to add!