Why do companies need an online community?

There are lots of people here in this digital business. People are making businesses, that are related to NFT, software, e-commerce, or anything. Every business needs to engage its customers. We know that to engage customers we need to do some activities on a daily/weekly basis. From email marketing, and social media posts. Do you understand your customer ideology? Not. You need to more personalize to that type of customer group. Yeah, I know that you are thinking, who will jump into such a deep hole? If I go through hubspot analysis, or just complete any course, you will understand we need to take care of the "buyers journey". Now, I think, something is clicking in your mind. Yes, that three thoughts, 1. SMART GOALS🤩 2. Awareness stage, consideration stage, and decision stage.🚴‍♀️ 3. Marketing funnel. 🌋 How online community help business engage their customers? So, now imagine you have created an online community, You just need to stay updated with your customers about the brand, share some memes, and discuss with your customers friendly. Do you getting this? You are creating your company's permanent customers which are engaged with your company. Your customers you will never lose if you are connected with them in the online community. Which Online community management platform is best for you? UUKI is the best option for the online community. Why? 1. 😶‍🌫️Privacy 2. Pocket Friendly ✍️ 3. Easy-to-use platform 😏 4. well defined all things 🏗️ Let me know you thoughts in the comment section. 🙄