Why is documentation so painful :( ? Which tools enable you to document more?

Question

We have been trying to understand different types of documentation in an organization and the pain points related to them.

Except for code comments and postman API docs, documentation is manual and time-consuming or doesn't exist at all.

Is it the tool problem or the motivation problem?

Has any product enabled you to document more in your workspace? (like notion enabled me to document more personally but not professionally)

What are the products that you use for documentation?
Something that reduces your documentation effort and promotes more async work!

Most of the users, that we talked to, documented on confluence or google docs!

https://media.giphy.com/media/3ohc0Tl6T6UxpboOha/giphy.gif

Petre Sosa · Accepted Answer

Me and a few colleagues have launched Archbee version 3.0. An amazing documentation tool. You should check this out!

Pradeepa Somasundaram · Answer

Hi Abhishek, I totally understand your difficulty. I can assure you that many of us are having similar challenges. The process is manual, requiring attention to detail, and it doesn’t always yield instant results or satisfaction like coding or product development. So we started hunting for a smarter solution and an easy-to-use tool that will motivate both technical and non-technical resources to contribute. Here are list of tools that you can explore, we finally ended in Document360. Tools and uses Notion: It’s excellent for personal documentation and offers flexibility for teams, but it often lacks the advanced collaborative features required for professional use. Document360: Specializes in creating structured knowledge bases with features like version control, customizable templates, and AI-powered search. It promotes organized documentation with minimal effort, making it easier for teams to keep things updated. https://document360.com/ Confluence: Commonly used in organizations, but it can feel overwhelming or cluttered for those who prefer simplicity. Google Docs: Flexible but not ideal for structured documentation—it’s more suited for collaborative editing, but can become messy for long-term knowledge management.

Valeria Migova · Answer

Hey, I solved the problem with documentation using the online whiteboard Weje. It allows to store and manage a huge amount of information. Maybe it will be useful for you as well :)

Kat Fergerson · Answer

Hi! Tango is a great tool for documentation! https://www.tango.us/

Answer

Yes, it is but if your documentation consists of hundreds or thousands of topics, you can use service https://clickhelp.com/online-software-documentation-tool/single-sourcing-and-content-reuse/ for it. But there is no samples for translating. I`ve done the unique mistake when updating the repeated content to make sure that the updates are consistent. So if it is good for you, you can feel free to use it in the same way like I did.

Why is documentation so painful :( ? Which tools enable you to document more?

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