Would you prefer Human agent or AI agent for your website ?

Remember the Human salary, cannot work 24/7, can't handle all issues at once and people may sometimes be not comfortable to talk to human for support. AI can be much affordable and give quick responses. But want the community to present their thoughts on this. By the way, we Launched today, would love to see some support https://www.producthunt.com/posts/robodialog-2-0