AI Agents by Threado - Instant, automated support for customers and internal teams

Hello PH community 👋 After months of building, excited to introduce Threado 3.0 to you! 🚀 We've spoken to many customer-facing teams, narrowed down their top problem statements - - Repeat queries, lack of context of past queries, and finding the right data across teams and tools take up support agents’ bandwidth - ultimately leading to slower resolutions. - An enhanced customer experience is the key to solving the bigger business goals. So we built a solution that fills the major gaps with AI - - Threado AI Chatbot - to help support teams resolve 5x more queries by training the bot on all relevant product documentation, help docs, knowledge hub, etc. - Threado AI Agent Assistant - integrates effortlessly into your daily tools: Slack, MS Teams, and Chrome providing instant assistance anywhere. - AI-powered knowledge hub - easily connect knowledge base, intranet, CRM, support conversations, product adoption metrics, revenue data, and more - all in one place. With Threado 3.0, we are aiming to transform the way customer-facing teams work. We are laser-focused on helping you build high-performing teams. We hope you like it. Do let us know if you have any feedback for us!

Hey everyone! It’s been almost a year since we launched Threado AI, built on the awesome RAG architecture. We made it super user-friendly with tons of integrations, letting our customers set up and train their bots in just minutes. Our users have been thrilled with instant, one-shot answers to their queries, saving them from sifting through docs for ages. We’ve rolled this out to many customers, and it’s been a hit! But here’s the fun part – while RAG was great, it had its quirks. It struggled with understanding the intent behind questions and handling multi-part queries. Enter our new bot, powered by the Agent architecture! This bad boy can tackle complex queries by breaking them down, executing each part separately, and then giving you a perfect final answer. Plus, we’re adding some fantastic features like custom workflows, memory, and multi-modal capabilities in next few weeks.. We’re super excited for you to try it out. Connect your data sources, throw some complex questions at it, and watch the Agentic RAG flow work its magic! Cheers, Abhishek

Cool to see the range of integrations you have there! Makes it useful! By the way, is that price point of $500, per month or per year? It is at all not clear in the pricing section of your page. You might want to improve on that, as confused users are less likely to sign-up. Cheers!

Congrats, guys. The new website looks rad, and the new direction feels like you're on to something. I'm rooting for team Threado always!

How does Threado handle the integration with different platforms like Slack and Discord? Are there any setup complexities?

Looks like there are many integrations! Having these automated workflows will help companies save a lot of time and resources! Good luck!

I have loved Threado since the day I was introduced to them. They are a superb team and kind people. @ Sessions, we have been using their services for a few years now and we are extremely happy. As AI Agents are the future, I'm quite sure this product will be a massive success. Congrats and Godspeed! 👏👏👏 P.S. My best wishes to Esha, she's a queen! 👸

All the best @prao24 and team for the launch 🎉 Your content team's meme game is top-notch 😁

Congrats! Great idea! We once tried to build a bot using GPT4 for internal use in the company, but the answers were not very accurate. For the company, accurate results are very important. I'd like to know how Threado achieves accurate responses?

Congratulations, @prao25. The product looks absolutely amazing - a great solution for customer-facing teams to scale support by reliably leveraging AI trained on their knowledge docs and SOPs. All the best!