"Intercom excels with its AI-first approach to customer support, enabling us to provide real-time assistance and automate repetitive queries efficiently. Its intuitive interface and robust integrations make it a superior choice for enhancing customer satisfaction."
"For us, Intercom is more than just a chat tool—it’s a full-blown customer engagement platform. Unlike other tools, it seamlessly combines live chat, bots, and proactive messaging with a clean, intuitive UI. The ease of segmenting audiences and tailoring experiences sets it apart, making customer interactions feel personal at scale."
"Intercom’s ability to automate responses and segment our audience ensures that we provide timely and personalized support, making our users feel valued and heard."
Intercom’s Fin AI Copilot gives every support agent a personal AI assistant. Fin provides instant answers, so your team can stop wasting time and focus on what really matters: forging deeper relationships with customers.
Knowledge Hub
Centralize, manage, control and optimize all of the information that powers AI, agents, and self-serve support in one place in Intercom’s brand new Knowledge Hub. Powering AI-first support with great content has never been easier!