What is ConvoZen.AI?
ConvoZen.AI is the Analytics GPT for complete visibility into every customer interaction. A must-have conversational AI solution for automated call audits, agent performance & conversational intelligence.
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4.91/5 based on 11 reviews
Reviews
•42 reviews
Impressive work Zaher and team. The multilingual transcription and sentiment analysis are particularly standout features. I'm curious, how does CallZen handle complex multilingual dialogues and dialect nuances?
One suggestion: Integrating an AI-driven training module could aid in continuously improving agent performance based on real-time insights. A game-changer for customer interaction analytics indeed!
•51 reviews
CallZen.AI is taking customer success to the next level! 🚀 The idea of using Analytics GPT for contact centers is genius. Automated call audits, agent performance, and conversational intelligence in one platform? Sign me up!
•1 review
From whatever I have seen of Callzen, it seems to be a revelation in the customer service domain. The conversational analytics it provides seem to be very precise and it is able to capture critical insights very well, that too across multiple languages (I have tried for English, Hindi and Tamil). Kudos to the team for making this wonderful product. Looking forward to more features getting added.
•1 review
Love this product cause, it will revolutionize the customer experience
