What is Chime V5?
Chime merges Teams & service desk with AI support & live agents. Users get help via chat, starting with data collection & AI responses, with agent escalation when needed. Managers track metrics through built-in reporting.
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Recent Chime V5 Launches
Chime V5 - SharePoint AI Chatbot Integrate Microsoft SharePoint Content into AI Chat Service
Launched on January 3rd, 2025
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