"We've managed all our user interactions with Intercom, including live in-app chat, onboarding email sequences, newsletters, product tours, and satisfaction surveys. These features helped us greatly to obtain more customer feedback, improve the product, and educate our users."
Intercom’s Fin AI Copilot gives every support agent a personal AI assistant. Fin provides instant answers, so your team can stop wasting time and focus on what really matters: forging deeper relationships with customers.
Knowledge Hub
Centralize, manage, control and optimize all of the information that powers AI, agents, and self-serve support in one place in Intercom’s brand new Knowledge Hub. Powering AI-first support with great content has never been easier!