Reviews praise lemlist’s ease, personalization, multichannel flows, and responsive support. Makers of
highlight simple, highly personalized outreach and fast support; makers of
note reliable use for both cold and warm campaigns; makers of
commend smart automation, cross‑channel sequences, and AI enrichment. Users report quick setup, strong CRM integrations, and better reply rates with images/video. Critiques mention confusing UI changes, occasional deliverability drops, and disputes over lead verification and refunds. Overall, powerful and user-friendly, with some trust and learning-curve concerns.