Workbase

Use formulas to power dynamic alerting and actions

16 followers

Use formulas to power dynamic alerting and actions

16 followers

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Team collaboration software

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Data analysis tools

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Automation tools

Alerts, watchlists, and automations powered by custom stackable formulas. Workbase automatically scans and runs triggers over your data sources including Salesforce, Snowflake, and other live systems.

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Launch tags:Productivity•Analytics•Spreadsheets

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Workbase

Maker

👋 Hey Product Hunt community, we’re the team at Workbase. Have you ever wanted alerts that required very specific logic to be useful? Some examples: Sales: an opportunity that needs follow-up due to declining engagement Marketing: an account where key contacts have attended many webinars Engineering: a P0 Jira ticket that hasn’t been touched for several days Operations: alert on transaction backlog for specific units in a deployed fleet Productivity: email threads with your boss where you haven't received any replies These ‘data-driven’ use cases are often hard to do with a simple Zap. Typically they require... (1) Combining data from multiple tables (2) Logic involving multi-step data calculations (3) System to proactively monitor for triggers This type of automation that required extra 'data modeling' or 'last-mile logic' is something we consistently found while working on the Tooling team at Segment. We’ve built an interface that lets you achieve just that by stacking formula expressions on top of each other. ✅ Hyper-specific triggers defined by formulas ✅ Formulas are persisted so you can stack and reuse them ✅ Formulas can be run across tables (AKA lookups and rollups) ✅ Support for alerts (Slack, email) and automations (write-back, create record) ✅ Intuitive workbook interface to organize your alerts ✅ Scalable to production grade systems like Salesforce Let us know what you think!! Ask us about an alert you've always wanted, and we'll try to come up with a formula for it! 👉 Special for Product Hunt: if you exceed the 100K record limit on our Lite plan, send us a note mentioning Product Hunt and we’ll give you free access to our Premium plan.

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5yr ago

Workbase

Maker

@john_tan_21 Thanks John, we're all super excited to have this released to the community and are looking forward to hearing where people think it can be useful. We already have some comments about Close.io and DataDog being potential future integrations.

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5yr ago

Whale by Facebook

Just went through the tutorial. Great design, and seems useful for a wide range of cases. Looking forward to exploring it more fully

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5yr ago

Workbase

Maker

@bradley_kowalk thank you for the feedback! We are excited to see what you achieve with Workbase and looking forward to hearing of use cases you explore into.

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5yr ago

Workbase

Maker

@bradley_kowalk Hi Brad, thanks for going through the tutorials, did you have a favorite?

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5yr ago

Workbase

Maker

@bradley_kowalk thanks for engaging! Yeah, we definitely hope the flexibility of the tool means that there are a lot of use cases that pop up.

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5yr ago

Gemlet

It would be powerful to integrate with other system monitoring tools. Combining powers can be interesting. For example, I'd love to use Workbase to gather logs from DataDog and produce a specific set of alerts.

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5yr ago

Workbase

Maker

@guilatrova thank you for the suggestion! And yes combining powers brings super powers which is our goal. We are rapidly growing our integrations and will definitely voice your suggestion to the team.

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5yr ago

Workbase

Maker

@guilatrova this is a really interesting point! A lot of our current integrations are with GTM systems, but it definitely could be interesting to stack monitoring tools too like Datadog. Would love to hear any specific use cases you have in mind

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5yr ago

Gemlet

@john_tan_21 DataDog "sucks" on alerting on Slack. The alerts are ugly, and hard to customize. I'd like to trigger fully customized alerts on specific logs (that frequently contain attributes like the exception) and decide what to do next. It could allow to automate actions like notifying a customer through email to update a setting on their side, or even notifying the engineering team on Slack.

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5yr ago

Workbase

Maker

@guilatrova yeah really interesting! I think we'd need to scale up our processing power if we're going down to individual logs, but we'd love to realize your idea here at some point. Thanks for the idea!!

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5yr ago

Workbase

Maker

@guilatrova Fo DataDog, would you need to parse out the log line to pull our the attributes so you could then use them as part of the custom slack alert?

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5yr ago

I've tried this and it's really amazing for alerts for follow ups. Haven't seen anything that compares. I'm going to try a number of additional use cases.

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5yr ago

Workbase

Maker

@robbielim thanks for the feedback! Would love to reach out to chat about the additional use cases

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5yr ago

Workbase

Maker

@robbielim Hi Robbie, thanks for commenting. Would love to talk through any use cases you have and brain storm how Workbase could quickly get them up and running

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5yr ago

Congrats on the launch! I can see this being super powerful for observability and feature experimentation to make sure our teams stay aligned after launches. Dynamically adding triggers between Snowflake, DataDog, Slack, and Hubspot to help coordinate cross-functionally will be huge for GTM motions.

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5yr ago

Workbase

Maker

@christophercao1 Thanks Chris for the thoughtful comment! We agree that this functionality can unlock tons of value for go-to-market teams. We can’t wait to see what you build on Lite tier!

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5yr ago

Workbase

Maker

@christophercao1 Thanks for the suggestions. It's the second time we've gotten feedback about Datadog today -- we're definitely going to look into that use case. Thanks a bunch for engaging with us

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5yr ago

Workbase

Maker

@christophercao1 Thanks for the message. We already support Snowflake, Slack and Hubspot. Did you have any specific use cases in mind? Would look to brainstorm.

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5yr ago

Workbase

Maker

Hey Community, this is Ed, the other co-founder of Workbase. We're so happy to be able to share this version of Workbase with you. I think some of the coolest parts of the app when comparing to other automation and alert providers like Zapier are: - We allow you to easily test on all the data, so errors once the alert is live are rare. - We allow you to specify full formulas in excel-style, this saves on either a) having 5 steps just to manipulate a string correctly or b) constantly having to pull the escape hatch and embed javascript into your flows - We allow easy cross-object queries and have auto-complete and typing checking inside the formula (god send). This makes writing them so much easier. Well those are a few of my favorite, would love to hear what the community thinks? We've installed a demo data provider into the application so even if you don't have anything to connect Workbase to yourself, go and check it out.

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5yr ago

I could see this being really useful for sales operations or any analytics based operations automation! I watched the demo video on the signup page, created an account, and went through one of the tutorials using their demo salesforce data. I really love the excel style formulas on top of salesforce data, and the overall UX is intuitive while staying flexible enough to be powerful.

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5yr ago

Workbase

Maker

@john_boggs1 Thanks John for the feedback and thoughts! Glad to hear we're striking a good balance between flexibility and ease-of-use. It's something we'll continue to double down in!

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5yr ago

Workbase

Maker

@john_boggs1 thanks for trying out the full demo John!

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5yr ago

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