I paid for a pro membership, and yet my projects do not save! they appear in the "saved projects" area, but just as the original template and without my actual work. When trying to save a new project it only gets stuck, and when I try to "refresh" the page all my work is deleted and I must start all over. Also no one ever answers in the service chat (not even the bot), so I cannot even get supoort.
VERY sorry to have paid them money!