The best alternatives to Baklib are Stonly, HelpCrunch, and Customerly. If these 3 options don't work for you, we've listed a few more alternatives below.
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AssemblyAI— Speech-to-Text API with superhuman accuracy
Stonly deploys step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers.
Stonly’s knowledge is interactive and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way.
Learn how Stonly empowers thousands of companies to support millions of customers at https://stonly.com/
HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their customers.
Empower your support with AI for instant responses, smoothly transitioning to human teams for complex issues, and boosting satisfaction while cutting costs.
A Single Platform that provides you deep customer analytics, marketing automations, business performance analytics and more features to help you to grow and scale your digital businesses.
LiveChat Knowledge Base is a tool that allows building both an internal database for your agents and an external public help centre for customers. You can “stuff it” with data and help both agents and visitors find information in a snap. The internal widget is also equipped with AI support that suggests articles answering customer queries.
Docular keeps your knowledge base healthy by automatically sending notifications to relevant team members about articles that need to be kept up to date and relevant.