"Brex – Great for Growth, But Startups Might Struggle Now"
I’ve been with Brex for a few years now, and it’s been an overall solid experience. They’re great if you’re looking to streamline expenses and keep things organized, and it’s clear they’ve built a system for scaling businesses.
What Brex Does Well:
- Expense Management & Tracking: Brex makes it easy to manage expenses with virtual cards and spend controls. It’s a huge plus if you’re handling various departments and want to set limits or monitor specific costs. Really shines for keeping everything organized.
- Perks & Integrations: They offer some decent perks, and the integrations make syncing with accounting tools smooth. It definitely helps simplify things when you’re handling a lot of transactions.
The Not-So-Good:
- Virtual Card Creation Is Now a Hassle: This used to be one of Brex’s standout features. Creating virtual cards was quick and simple, and it helped us separate specific costs (like Facebook ad spends) without a lot of manual effort. But recently, it’s become harder to create new virtual cards... not ideal when you’re managing multiple accounts.
- Onboarding Isn’t as Startup-Friendly Anymore: We recently raised funds for a new startup, but getting that new account set up on Brex was surprisingly complicated. It used to be a straightforward process, but now it feels more geared toward larger companies. For startups looking to hit the ground running, the onboarding process can feel like a barrier instead of an asset.
FINAL TAKE
Brex is still a powerful tool for growing companies, especially if you’ve got a lot of expenses to manage and need structure around spending. But... for startups and those who loved the old flexibility with virtual cards, it might not feel as accessible as it once did. Faster, simpler processes would go a long way in keeping Brex startup-friendly.
Brex the card is amazing best points of any card I’ve ever used. Brex cash is totally next level, this saves me 5 hours a week and makes it so much easier to organize our sa financing
We originally signed up for Brex in 2019 when we started out and as a fintech founder I've always admired the level of detail and thoughtfulness the Brex team approaches product with -- small details like the Chrome extension, virtual cards with controls, easy receipt tracking, and ACH notifications help us optimize burn and focus on building!
Brex was my first business bank account and gave me all the functionality needed from receiving my first check to making payments and sending wires. A beautiful user experience that offers peace of mind, on top of a customer success team that really cares.
Brex was extremely easy to sign up for and has worked well from the start. It's one of the first tools that we signed up for when we started our company and we feel good that it will scale with us as we grow.
Brex is a joy to use. The benefits are incredible, and using it is quite simple! We frequently utilize the benefits and points. The Brex community is incredible as well; they throw the nicest parties. The Brex community has allowed us to meet amazing people, which is a priceless benefit in my opinion.
definitely better than alternatives, and hosts quite a few features that beat using a manual system of bank cards + spreadsheets + emails etc., but doesn't mesh together perfectly. some features like bill pay & reimbursements have been flimsy and buggy from our experiences, and the constant changes of vendor cards -> budgets -> spend limits + cards means we have to adjust our internals every couple months to match. fine for a smaller company but i can imagine it getting annoying at scale. great product still!
We love using Brex. It's super easy to use and the rewards are amazing! We use the points and the perks all the time. The Brex community is also amazing - they host the best events. We've met incredible people through the Brex community - this to me is an invaluable perk.
