BRIGGS: AI-powered Conversation Intelligence platform

Hey Product Hunt!

We're incredibly excited to introduce BRIGGS to the Product Hunt community!

Here's something we've always found rather strange: companies spend millions talking to customers, selling products and solving problems. Yet most have surprisingly little visibility into what's actually happening during those conversations.

Thousands of calls, meetings and interactions every day, packed with valuable business intelligence. And what do most companies do? Listen to a handful of recordings, fill out spreadsheets and hope for the best.

Frankly, there's a better way.

That's why we built BRIGGS: an AI-powered Conversation Intelligence platform that turns conversations into business intelligence.

Here's what BRIGGS brings to the table:

Monitoring (Quality Assurance) – Automate interaction monitoring, evaluate agent performance, identify compliance issues and assess service quality at scale.

CX Radar – Understand your customers through conversation analytics. Identify recurring problems, customer sentiment, behavioral patterns and opportunities to improve customer experience.

Sales Radar – Turn sales conversations into actionable intelligence. Analyze objections, identify opportunities, understand performance and uncover what drives or prevents deals from closing.

Our ambition is simple: help organizations stop guessing what's happening on the front lines and start making decisions based on what their conversations actually reveal.

We're incredibly proud of what we've built, but we're just getting started.

Interested in seeing BRIGGS in action? Get in touch with our team and let's talk about how conversation intelligence can transform your operation.

We'd love to hear your feedback, questions and ideas!

See you in the comments! 👋

The BRIGGS Team