Cloudonix is praised for its reliable and flexible telephony solutions, particularly in AI voice telephony projects. Users appreciate its seamless integration with SIP trunks and the ability to switch between AI voice agents during calls. The platform's ease of use, robust API integration, and transparent pricing are highlighted as key benefits. The support team, led by CEO Nir, is noted for being responsive and knowledgeable. Overall, Cloudonix is recommended for those looking to enhance their voice communication infrastructure with minimal hassle.
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@abhinav_pujahari Thanks for the kind words. Looking forward to doing more amazing work with you and your team.
Congratulations!! Excellent work! An essential product for working professionally in call-based AI
Sounds awesome! But how seamless is the "silent coaching" feature? 🎤🤔
Sounds awesome! But how does the "silent coaching" work exactly? 🎧👀
@sarah_nguyen8 Well, our coaching capabilities are a bit more agile than other systems, as Cloudonix comes from a developer philosophy. You can read more about the coaching capability in this link - https://developers.cloudonix.com/Documentation/voiceApplication/Verb/coach
But, here is the general overview:
Coaching can be performed via communicating with either one of the parties on the call (whispering) or both parties (conference) - or not talking to any (spying).
Activating this feature requires that you know the Session Token you want to coach/spy - and then activating the coaching verb on your CXML call flow.
You can combine <Coach> along side with <Start><Stream> and create an AI based human agent coaching assistant.
I hope this answers your question. If you would like to learn more, feel free to join our Discord server and talk to us directly.
🎙️ Supercharging voice agents in minutes? Cloudonix could revolutionize customer service automation! The 11 early followers indicate strong potential in the conversational AI space. #VoiceTech