Reviewers describe Designity as a dependable creative partner that helps teams scale design and marketing work without losing quality. The most repeated praise centers on strong creative directors and project managers, who act as clear single points of contact, keep timelines organized, communicate well, and understand each brand. Users also highlight flexible support across many project types, fast turnarounds, and easy collaboration through the platform. Criticism is minimal; the only notable request is better real-time visibility into project progress.