As a happy customer, I've seen first hand how seriously Enterpret take their own customer feedback. Will the product generate a product strategy for you, no ;-) But will it help you quantify and qualify the firehose of customer feedback to inform your strategy and prioritisation, yes! It is a thoughtful tool, constantly getting better, and head and shoulders above anything else I have seen.
Love it! And love the design here - the contrast between the dark interface and the vibrant elements is really captivating. Great job guys! Can't wait to use Enterpret even more.
Enterpret looks awesome @tiffanycgo and @varun_sharma4!
How are the adaptive AI models built - is it a fully automated process or does it require human intervention?
Congratulations on the launch and keep up the great work!
Way to go! Huge problem we had at Atlassian was to categorize the 1000s of pieces of feedback we'd get a week and build insights that are actionable for teams and influenced roadmaps.
Every company should be more user obsessed and Enterpret provides companies with the tools to do it, analyzing feedback from customers where they provide it. Congrats on the launch!
Best way for the entire company to track customer feedback on every aspect of their product and brand along with their PMs. Makes bringing customer voice into every meeting so easy!
Looks super neat! Really exciting to see a product that prioritizes + centralizes feedback all in one place! Being able to automate and scale customer feedback reports has always been really challenging so this seems like a great solution!
We use Enterpret at Loom to get insights across all social, internal support tooling, public feedback boards, and more. It's magical! Couldn't recommend it enough to everyone who is running a product with lots of user sentiment/feedback all over the place. It's practically impossible to keep on top of the amount of noise in the world today about our products, and Enterpret helps make signal effortless.
A unified customer profile in retail is vital as it provides a 360-degree view of each customer, enabling personalized shopping experiences. It facilitates better customer segmentation, improved marketing strategies, and enhanced customer loyalty, ultimately driving higher sales and long-term success. Enterpret's unified feedback repository with closed loop will definitely be a game changer.
I wholeheartedly agree that a 360-degree view of each customer is not just a nice-to-have but a necessity in today's competitive landscape. The ability to personalize shopping experiences, fine-tune marketing strategies, and build lasting customer loyalty are all outcomes we're deeply committed to facilitating.
