I bought the Shards Pro UI Kit.
It does not include the compiled UI kit.
You have to compile it yourself, which (for me) rather defeats the purpose of buying a Bootstrap UI Kit. I'm buying it because I'm not a front-end dev and don't want to have to install node and all the dependencies. I just want to work with HTML/CSS/JS.
Anyway, I installed node and follow the compilation instructions. It would not compile. Some issue with Python. Installed Python. Some other issue... Some other issue...
Technical support has not responded after 3 business days.
I requested a refund. (Supposedly there is a 30-day money back guarantee.) No response.
I have requested a charge-back from my bank. Hopefully I get my money back.
Oh - it's subscription-based pricing by default. Even if this product and service wasn't so half-baked, subscription pricing for a bootstrap theme is stupid anyway.