I love Gleap so much!
It's really a product with an incredible value. I started to use it last year mainly as a bug reporting tool, but since then, so many features were added and improved!
I can say today that I have built a big part of my services around it: a click on my "contact" button triggers the Gleap widget! I install Gleap on every websites made by my agency. The widget is only visible to WordPress admins so my client can report bugs, or change requests directly with automatic screenshots or video!
I just had few hours to test the knowledge base feature and I am already so exited to add it to my widgets : branding, cname, multilingual, SEO visibility : it has it all! I just need time to add the content there.
I am literally blown away by this team listening to their users, and the development pace of this already amazing product.
Congrats! 🎉
Extremely powerful solution that has been well thought-out. This new service shows the innovation and drive by Gleap to meet and exceed our expectations and allow us to provide improved support services to our end customers. Hats off to you!
Great Work @gleap - As a long time customer I love the direction Gleap is going💪
We have tried Intercom's "Fin" as well and I must say that Gleaps Kai has the upper hand when it comes to advanced workflows for customer Support.🚀
Kai for the win👍