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The best alternatives to HelpDesk are Intercom, Freshworks Inc, and HelpCrunch. If these 3 options don't work for you, we've listed over 30 alternatives below.
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PromotedBest alternatives to HelpDesk
- A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
- Feature packed product suite for businesses of all sizes. Refreshing cloud software your teams will love. Our products help your sales, marketing, support, IT, and HR teams deliver the best customer experiences.
- HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their customers.
- ProProfs Help Desk software is an all-round customer support solution that equips companies to cater to all customer questions under one dashboard. You can monitor agent performance easily & ensure customer delight every time they connect with your agents!
- Echo is an AI-driven platform transforming customer support by providing 24/7 immediate, intelligent assistance. It reduces wait times, scaling effortlessly to meet unique business needs, ensuring a personalized customer experience, every time.
- Simple support system, without all the crap you don't need
- The help desk software we wanted to use! Issuebear provides everything you need to run a successful help desk, with a straightforward user interface for both your agents and customers, extensive customisation options, knowledge base and simple billing.
- Desky is a simplified helpdesk ticketing system + live chat platform for growing startups and businesses. With Desky you can make your personalized support platform easily. Purpose of the platform is to provide a non-bloated and easy to use ticketing system.
- Over 2 trillion public posts are now searchable on Facebook
- HelpSite.io is the easiest way to make a Knowledge Base or Support Center for your customers that's beautiful, mobile-friendly, and searchable so your customers can find answers fast. Our FAQ sites are responsive, easy to customize, looks good out of the box, and even supports custom domains on our Free plan.
- How many times a website was upvoted on PH (Chrome ext.)
- LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
- Pull the best moments from your video recordings and compile them into highlight reels with Milk Video. Reels are used for virtual event recaps, Zoom meeting summaries, personalized sales outreach and much more.
- Plain is a customer support platform for modern tools. Let users reach you from anywhere in your product, in any format. View product interactions and messages in a single timeline, and get real-time information from your own systems right at your fingertips.
- HelpSpace will simplify your support by piping all emails into a beautiful dashboard. You have multiple e-Mail addresses for different products? No problem, you can add multiple email channels and much more.
- Premium live chat software for business websites. Used by small, medium and large businesses all over the world to delight customers, improve customer service and increase online sales.
- Improve how your company communicates, every week.
- Detective automates the hours of call prep and prospecting you wish your reps had the time to do. From the makers of Charlie App.
- OpenSight is a customer support automation tool that resolves >70% of your customers’ questions by automating actions (like issuing refunds or applying discounts), in addition to providing text-based responses.
- A self-hosted help desk and multi-knowledge base system for small businesses and freelancers. Full Help has everything you need to provide customer service in an efficient way. Reached #8 on Hacker News front page! Use code "producthunt" to get 25% off!
