I had a very disappointing experience with Hers. They charged me for my subscription on May 31st, even though it was set to renew on June 9th. Additionally, I spoke with their doctor back in December, who advised that I stop taking the medication. Once I got in contact with them, they basically wiped the record clean on the app, so now it doesn't show when the renewal date was set to be. This situation has been frustrating and confusing, and I am very dissatisfied with how it was handled. I perceive them as a sneaky, underhanded company.