![ManyChat](https://ph-files.imgix.net/37d9b8f5-f186-433b-8e75-7c6d398b65e5.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=64&h=64&fit=crop&frame=1)
What do you think about ManyChat?
Leave a review for the community
What do people think of ManyChat?
The community submitted 14 reviews to tell us what they like about ManyChat, what ManyChat can do better, and more.
2.3/5All time (14 reviews)
1/5
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•1 review
The support service is abismal and I received invoices for unused time, which does not make sense. I supposedly have a pro account but when logging in I only find a free account. So far no response. I consider this a scam.
•1 review
I've lost all my contacts, copy, automations and marketing materials.
Due to US sanctions some IT services have to leave countries like Russia, Belarus and Iran. Even if my business is not registered in Russia and I may only have some customers from Russia, I understand when companies like Manychat decide to suspend an account.
But why the hell can't you send a notification before the deletion process? Why I just wake up one day and realise that everything I worked on for the last few years is gone.
Notion, Coda, Slack and other products have left. No problems. But at least they gave a few weeks to prepare and download the data.
Manychat with it's attitude to their users is a horrible example of customer experience. Good luck with that.
•1 review
I tried to deactivate ManyChat and although it says it's not on my business pages, my customers are STILL receiving messages. After contacting customer service and their messenger "bot" I still can't get anyone to write me back to help. I tried reaching out to the co-founder, so hopefully he can help. I'm very surprised I'm not seeing more posts of more unhappy customers.
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