Productlane

Productlane

One platform for user feedback and customer support.
15 reviews2 shoutouts
360 followers

What do you think about Productlane?

Leave a review for the community

What do people think of Productlane?

The community submitted 15 reviews to tell us what they like about Productlane, what Productlane can do better, and more.

5/5All time (15 reviews)
1/5
Recently (0 reviews)
Best
Any Rating
Oliver Bahne
1 review
Been using Productlane at Francis for the past year. First, Productlane has enabled our team to work with customer feedback in ways that we would previously not dare to dream about! The speed at which we can review feedback when developing new features and use it to guide our own product roadmap is incredibly satisfying. Second, the speed at which these guys develop new features is crazy! Productlane is truly one of those products, where you feel like the team behind is reading your mind! Along with Superhuman, Productlane is THE tool i recommend to every startup team i know. Whether you're just getting started and need to collect initial research, or an established company wanting to improve your product, Productlane is the tool for you!
Raphael Fleckenstein
Thank you so much for the kind words, Oliver! All your feedback really helped us to improve Productlane a lot in the past year!
Akash Shehzad
81 reviews
The platform is designed with simplicity in mind, allowing even those without a technical background to navigate and utilize its features effortlessly.
Lethe Li
1 review
Congrats on the launch! It's great to see a product like Productlane. While customer support primarily focuses on external users, it’s equally important for internal processes too. Has your team considered how Productlane could streamline the transition when a customer issue turns out to be a legitimate feature request or bug? Specifically, will there be future integrations with project management platforms like Jira or Trello to quickly create tasks for such cases?
William Pontoppidan
1 review
Really user friendly and strongly connected to Linear
Raphael Fleckenstein
Thank you, William!
Noman Zahoor
65 reviews
he AI offers precise, actionable insights, delivering detailed reports that inform critical business decisions with remarkable accuracy.
George Norris
3 reviews
Love it. User friendly and strongly connected to Linear!!!
Eliza Murphy
3 reviews
UX is great—no unnecessary bells and whistles, just a tool that works like it should.
Zeno Fox
4 reviews
Adrian Kreiser
1 review
Andreas Olsson
1 review

You might also like

View more