I'm a senior executive in Egypt, and I've taken the time to really study how customers interact with companies here. What I've noticed is that WhatsApp is starting to morph into a formal communication tool, not just an informal one. People and sometimes even companies send contracts, documents, updates, and confidential screenshots on WhatsApp. A lot of "business communication" is now in the form of voice notes or quick messages. We can endlessly discuss whether this is a secure practice, but at the end of the day that's the reality we're living in. That's what customers want.
So to see a platform that systemizes all of this so that a company can safely and formally use WhatsApp is inspiring. It's the right product at the right time. And it'll raise the bar of customer satisfaction to new levels that are presently unheard of.
We have been using Rasayel in our agency for years and it's saved us countless of hours! Their team is extremely helpful and they keep innovating and coming up with new ideas
Rasayel has brought about a profound transformation in how we operate and engage with our customers. One of its standout features is its remarkably intuitive chatbot programming capabilities, allowing us to create interactive and responsive chatbots effortlessly. This has streamlined our customer interactions, significantly improving response times and overall user experience.
Moreover, Rasayel's User Experience (UX) and User Interface (UI) for their inbox have exceeded expectations, rivaling even the industry giants in this domain. Navigating through the platform feels seamless and intuitive, making managing and responding to customer inquiries efficiently is a joy.
I'm always impressed by how advanced Rasayel product is! This is really impressive. I setup for one my small business and was impressed by the UX/UI of the tool.
Our company has been using Rasayel for more than a year and I can say only good things about it - a great product which is being made by a great team, caring about its clients.
Rasayel is a quantum leap over their previous product Octopods, which already delivered such a solid value prop. Their ease of integration with other tools combined with the functionality you get out of the box gives you limitless ways to grow your business over WhatsApp. Highly recommended!
Closing deals over WhatsApp has never been smoother. The chatbot builder is like having a 24/7 sales rep, and the analytics help me fine-tune my approach.