Zipchat AI

Name: Zipchat AI
Rating: 5.0 (6 reviews)

AI-Powered Ecom Sales & Support. Zero Human Effort.

5.0•6 reviews•

572 followers

AI-Powered Ecom Sales & Support. Zero Human Effort.

5.0•6 reviews•

572 followers

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Customer support tools

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Advertising tools

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AI Chatbots

We’re launching Zipchat 🚀 — the first platform for Agentic Commerce. No more flows, bots, or complex automations. Instead, one AI Agent runs your store: selling, supporting, and marketing automatically. Just give it a goal — “sell more of this product,” “recover carts,” “launch a WhatsApp campaign” — and it acts instantly. ⚡ Setup in minutes 💬 Human-like chats in 95+ languages 📈 Conversions & revenue on autopilot 🌍 Website + WhatsApp today, more channels tomorrow

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Launch tags:User Experience•Customer Communication•SaaS

Launch Team

Synter MCP for Claude & Cursor — The most performant Ads MCP available to use with Your AI

The most performant Ads MCP available to use with Your AI

Promoted

Zipchat AI

Maker

📌

How many times have you abandoned an online purchase because you had a simple question but no easy way to ask it? 🤔 How many times a live chat looked like a fast way to have your answers but you got lost filling the details and waiting for a never showing up agent? 🤔 👋 Hey Makers! I'm Luca and I’m the co-founder of Zipchat.ai. 🚀 Zipchat.ai was born out of a simple idea: Help e-commerce businesses increase their sales conversion rates and create delightful engagement experiences for their store visitors, all 100% AI- powered. A study by Forrester Research found that 53% of U.S. adults are likely to abandon an online purchase if they can't find a quick answer to their questions. Additionally, 73% of consumers stated that valuing their time is the most important thing a company can do to provide a good online customer service (Source: Forrester - https://try.zipchat.ai/forrester). That’s why we built a 100% AI-powered chat solution for e-commerce. It can be trained with external sources like PDFs, txt, links, websites and CSV to provide even more context to the AI. It takes 30-seconds or less to install with a native Shopify App, or a couple minutes on other CMSs. The product went live a couple of months ago and hundreds of Shopify and Shopify Plus merchants have joined us so far. The results is shoppers turn into customers having access to all the information they need, regardless of the language they speak. 🟢 KEY BENEFITS FOR ONLINE SHOPPERS: * 🤖 Get instant answers: Shoppers can quickly find out more about products, shipping, and more. * 🌐 24/7 help: Even if the team is asleep, on vacation, on bank holiday, or just overwhelmed, Zipchat can answer questions anytime. * 🗣️ Speak your language: Get help no matter which language you speak. * 💼 No long forms: Don't waste time filling out details just to ask a question. * 📘 Knowledge-rich: It can pull info from various sources, so answers are detailed. * 💡 Product suggestions: It might recommend products that go well with what you're looking at and your needs. * 🌟 Improved shopping: A smoother experience without hurdles and waits. * 🔧 Easy to use: Simple chat interface that feels familiar. * 🚀 Quick issue resolution: Problems or concerns? Get them sorted out fast. 🟢 KEY BENEFITS FOR MERCHANTS: * 🛍 Boosted Sales: Convert more visitors into customers with timely responses. * 📚 Train your AI: train your AI with your Knowledge Base, correct answers over time to make it perfect. * 🤖 Instant Query Handling: Address customer questions immediately, reducing purchase abandonment. * 🌐 24/7 Support: Even when you're offline, Zipchat ensures customers get their questions answered. * 🚀 Enhanced User Experience: Seamless chat experiences that keep users engaged. * 💬 Effective Upselling: Leverage chat to introduce customers to complementary products. * 🛠 Easy Integration: Zipchat smoothly integrates with your existing e-commerce setup (native App on Shopify, manual on other CMS for now). * 🌟 Feedback Loop: Gather and act on feedback, continually improving your offerings. * 🔒 Safe and Secure: Ensures customer data privacy, building trust with your users. * 🌍 Universal Application: Whether local or global, Zipchat can talk to all your customers. 🟢 WHO IS IT FOR? * 🛍️ E-commerce businesses: Enhance sales and customer support with an AI chat. 🟢 SEE IT IN ACTION (it’s the small chat usually on the bottom right corner)? - https://www.optimoz.com.au - https://thaely.com - https://lepetitlunetier.com - https://thecrystalbabes.com 🟢 OUR JOURNEY: From late-night coding sessions to our first beta user feedback, the journey has been incredible. We’ve laughed, learned, and iterated based on real user needs. 🟢 MAKERS:  - @mikeinai - @carlobellati - Me, @lucaborreani 🟢 SPECIAL OFFER: For our special Product Hunt launch, we're offering a recurring 20% discount on the subscription with the COUPON CODE: PH20OFF. 🎉 🟢 FEEDBACK? We're here to listen and evolve. If you've got suggestions, questions, or any feedback, drop them below. Feel free to reach out, Luca P.S. Experience it for yourself. Every plan comes with a 7-Day trial and you can use the PH20OFF coupon code. P.S.S.: Here some useful links:  🔗 https://zipchat.ai/ 🔗 https://apps.shopify.com/zipchat 🔗 https://www.capterra.com/p/10014...

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2yr ago

Tiledesk

@mikeinai @carlobellati @lucaborreani congrats guys for your launch! is it your first one? :-)

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2yr ago

Zipchat AI

Maker

Yes @michelepomposo :) love the platform and the feedbacks we're getting

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2yr ago

Scade.pro

@mikeinai @carlobellati @lucaborreani Impressive stuff! How do you handle AI training?

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2yr ago

Zipchat AI

Maker

Thanks @julia_zakharova2 !

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2yr ago

Visla

@mikeinai @carlobellati @lucaborreani Congrats team on the launch! Wish you all the success, simple follow-through is indeed a secret that has needed solving, good luck!

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2yr ago

Zipchat AI

Maker

📌

So excited for our launch on Product Hunt today! Would love it if you could support us and share your feedback/thoughts as well. Thanks everyone! 🙌

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2yr ago

350+ E-Commerce Tools Database

Congrats on the launch 🚀! So many of the conversations in e-commerce live chat are very repeatable, basic information but most chatbots are either under-trained or disconnected from the proper data sources. Looks like ZipChat takes care of that! I'd definitely recommend to Shopify users with a growing need for a scalable chat solution. For a reasonable price, this could take the place of multiple full time customer service reps. Are there any other ecom platform integrations on the roadmap?

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2yr ago

Zipchat AI

Maker

@anthony_latona I'm glad you got the point !! We are integrating with WooCommerce as we speak

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2yr ago

350+ E-Commerce Tools Database

@carlobellati That's great! I think from an installed base perspective, WooCommerce is a great choice.

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2yr ago

Congratulations to the team! @lucaborreani @mikeinai, and @carlobellati, on the launch of Zipchat.ai! Zipchat.ai seems like it could have a big impact on the e-commerce space. The ability to get instant answers, 24/7 help, and multilingual support is incredible. I'm curious, how does Zipchat.ai train its AI with external sources to provide even more context? Is that data scraping or what does that look like?

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2yr ago

Zipchat AI

Maker

Thanks @dzaitzow ! It's through advanced data scraping. Once you install the app on Shopify all the links will be uploaded as knowledge base, however you can add csv files, pdf documents etc to add as much information as you want. Then once the AI starts replying to visitors & customers, the brand owner can create corrections and make sure the answer is always the best!

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2yr ago

@carlobellati okay very cool - so inputs are variable and I can help fuel the system by adding CSV but it scrapes either way. Neat.

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2yr ago

Zipchat AI

Maker

@dzaitzow Yep =)

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2yr ago

💎 Pixel perfection

Fantastic app! As a CRM agency I am glad I recommended Zipchat to a couple of customers, who have encountered great returns and very positive feedback from their community! Zipchat is definitely a go if you have complex products to sell or simply want to add value in the sales process, definitely worth the try!

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2yr ago

Zipchat AI

Maker

@thomas_pedegaye, Thanks for reviewing your experience! We are delighted to have your agency as one of our partner and adds value to your clients.

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2yr ago

Lebesgue: AI CMO

💡 Bright idea

Awesome! I've been in eComm for years now and the amount of time that this could be saving me is HUGE! It's hard to train people to really man the chats well and even harder to do the scheduling if you want to have 24/7 support that will actually sell. Amazing guys, keep up the good work on this!

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2yr ago

Zipchat AI

Maker

@toni_perko Thanks for the comment! I'm glad to hear that you can allocate more time into what it's important to you and leave us the rest!

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2yr ago

Go Mail Merge

Is it possible to make it easier for a person to manage multiple chats at the same time with AI? Think about it, in the future they will never give up a help desk chat person but they will definitely want them to be more efficient. It would be like a single person looking at 100 chat windows simultaneously and when an end user gets stuck that chat window can wiggle and show up as red so the "chat managing help desk person" can talk to them directly and resolve their issue.

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2yr ago

Zipchat AI

Maker

@kingromstar We are currently not allowing "human takeover", which means service reps can't take control over the chats on Zipchat. This makes interacting with visitors fully automated.

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2yr ago

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5.0

Based on 6 reviews

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