Shipright

Shipright is a really great product for tracking customer feedback. It helps various teams across the whole company cooperate and it makes us more effective. It's also really convenient for customer support team members - adding a quote to Shipright doesn't even require opening Shipright so it saves a lot of time. I'm a huge fan of this tool, as well as the whole team behind it - always helpful, open for feedback and conversation. Honestly, after using it, I can't imagine a better way to gather feedback (and I've tried many...).

Love the Chrome extension, it's super helpful.

I'm looking forward to new features this year to support B2B products even better (like grouping customers by company and getting company level roll ups)

For accuracy: I used the product for 5 months but the review has either 1 month or 1 year to choose from.

I was an early user Shipright user and blown away by the team's talent & product sense.