Superunit
AI agents that verify employment by phone, email & fax
135 followers
AI agents that verify employment by phone, email & fax
135 followers
Every time someone gets hired, applies for a mortgage, or leases an apartment, someone has to confirm they actually worked where they said they did. That means millions of calls, emails, faxes (yes, in 2026), to HR and payroll departments. Superunit's AI agents do all of that from start to finish. They research, call, email, fax and handle documents until the verification is done.
Hey Product Hunt 👋 I'm Peter, co-founder of Superunit.
Every time someone gets hired, applies for a mortgage, or signs a lease, somebody has to confirm they actually worked where they said they did. In practice that's millions of phone calls a year to HR and payroll — leaving voicemails, sending emails, sending faxes (yes, in 2026), waiting days for a callback, getting transferred, leaving another voicemail.
Background screeners, lenders, and property managers hire whole teams to do this. It's tedious, expensive, and turnover is brutal because the work is mind-numbing.
Tbh we didn't set out to fix this. We went through YC's S24 batch working on something else entirely (in the accounting space), and at Demo Day it landed with a thud, which sucked. By the end of the year we made the call to rip it all out and start over.
The restart came from a chance conversation: a product leader at Checkr told us employment verifications were "soul-crushing." We got curious, started building in January 2025, and haven't looked back.
So we built Ava (not the most original agent name, I know…), an AI agent that runs employment verifications end to end. She does the contact research, calls HR and payroll, navigates phone trees, sends the emails and faxes, handles compliance, and publishes a clean, auditable result back to your system.
In the past year we've made 1.5M calls and emails to complete 200k verifications across 17 countries for 50+ customers, including some of the largest background screeners and lenders in the US. 70% completed, most back in under a day.
Building this also gave us a look at the verification layer almost nobody gets to see, so we're publishing some of it today in our State of Employment Verification 2026 report. One finding that surprised even us: when a verification routes through a named third-party platform, ~73% of the time it's a single company. More in the report → superunit.com/launch
Happy to answer anything, how Ava handles a live call, the compliance side, the international data, whatever you're curious about. Ask away, excited to be here. 🙏
@petersuperunit glad to see AI being applied to this workflow!
@dan_willenborg Thanks for the comment!
ClinicFrame
Peter, the fax detail is the part nobody outside these workflows believes. Healthcare runs the same rails, and the queue shaped exactly like yours is insurance benefit and eligibility verification, which sits directly on whether a practice gets paid.
What changes there is the content of the call. The moment your agent says a patient name to a payer, the recording, the transcript and the auditable result are all regulated records, and whoever holds them needs a signed agreement before a compliance team approves the pilot. That requirement stops this kind of automation more often than the phone tree does.
Have you pointed Ava at payer calls yet, and could a customer have the recording and transcript dropped so only the result survives?
@clemente_lopez1 I know, AI running faxes feels very dystopian right? But it's about 2% of companies require it that way. I've definitely heard of this more in healthcare (have you heard of Tennr?). I didn't know that about the regulatory hurdle with the patient name - I can imagine it being a compliance nightmare. I do believe with HIPAA compliance that recordings and transcripts don't need to survive for the result to, but not 100% sure. We're not planning to enter that space in the near future.
with voice-phishing sounding this convincing now, I'd actually worry less about HR being cautious of you and more about the reverse: what stops a bad actor from cloning Ava's script and running the same kind of call to social-engineer real employee data out of an unsuspecting HR rep, using your legitimacy as cover? is there a way for the person on the other end to verify a call is genuinely from you, like a callback number or portal link, rather than just trusting whoever calls and says they're an automated verification agent?
@galdayan Interesting thought, what do you think the use case of that would be for the phisher? We did actually write a whole page on this though!
https://www.superunit.com/why-did-superunit-call-me
@petersuperunit good question - I think the more likely target isn't HR, it's the applicant. once verification calls are normalized as a legit-sounding automated caller, a scammer can ring the applicant claiming to be finishing up the verification and ask them to confirm the exact details they actually want (SSN, DOB, bank routing) under cover of "just confirming what your employer told us." HR being cautious protects HR, but the applicant has no way to know if a call claiming to be Ava is real. going to go read the page now, curious if that's the angle you cover.
Verification by phone has a failure mode you probably already know: the person on the other end has an incentive to confirm.
I do supplier verification in Yiwu, and calling the number on a Chinese business license is nearly useless on its own. Whoever picks up will happily confirm they're the factory. What actually separates real from fake is whether the details they volunteer unprompted match the paperwork, and whether they get annoyed at the boring questions.
Does yours score the consistency of the answer, or mainly confirm that the channel reached a human?
@supplymo interesting comparison to China's AI/ voice ecosystem. We independently research contacts for HR or payroll (or the equivalent at smaller businesses). Employment verification is a common workflow for those departments and we do compare it to the data we received from the applicant.
Congrats on your launch! Do receivers of the call like HR or employers get cautious cause its an AI Agent on the phone and don't want to confirm sensitive information?
@jacklyn_i Yes they do! In those cases we always let them know that we have a signed release from the applicant that we're happy to send over by email. Or that they have the option to speak to a live person on our team if they'd like.
Macaly
faxes in 2026 lol but honestly employment verification is such a painful workflow to automate 🙌 which vertical bites first, lenders or HR?
@petrkovacik Definitely HR.
Great idea and product for solving an everyday problem. As a business owner, I would get verification phone calls (and even faxes), all the time. Businesses want to respond, to help employees with their loans, rentals, etc, but the existing system was very cumbersome and annoying. Anything that streamlines and simplifies it is valuable, great use of technology.
@howard_lind Thanks for the comment, appreciate that you've felt this before!