Tally

Thank you for your honest feedback Mariana. We’re pleased to know you’ve found value in Tally’s features and functionality. Your concerns regarding our Fair Use Policy (https://tally.so/help/fair-use-p...) are understood. This policy aligns with industry standards to maintain service quality for all users when usage exceeds typical levels. We acknowledge that usage limits may occasionally be exceeded, which is why we only contacted you after observing six months of excessive use. Our intention was to provide you with ample time and support for any necessary adjustments. Aware of the impact of this change, we offered personalized assistance, including a migration period and a special discount to facilitate the transition. We are dedicated to supporting our users through any changes and are keen to continue the dialogue to address any ongoing concerns you might have. Your experience is important to us, and we’re here to ensure it remains positive.