I'd recommend this tool to anyone who'd like to boost their customer service without significant technical skills for an affordable price. The interface of the app is interactive and intuitive. The user is supported by hints and step-by-step guides. Customer support also works 10/10.
The installation of the plugin is hassle-free. There's a great variety of response management options, AI-generated responses feature, and a rich analytics setup. This combo greatly boosts the teams performance. :)