What do people think of Uber?
The community submitted 118 reviews to tell
us what they like about Uber, what Uber can do better, and
more.
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4.1/5All time (18 reviews)
2/5
Recently (1 review)118 Reviews
Support is absolutely terrible.
I used Uber every morning to go to work and I was very pleased. The reason why I was satisfied was that they gave a discount because taxis were expensive in the country I lived in and it was reliable. Thanks to the promotional codes, it was both affordable and I could use it 5 days a week. As of last week, they stopped defining promotional codes. This upset me a lot, but I said okay. Still, I sent an email asking whether a promotional code would be defined again and wanted to be informed. They've been stalling me for a week. They give general support answers to the questions I write and write after 3-4 days. What a pity!
Using it for many years, it is a seamless, hassle-free experience. The best feature is pre-booked or scheduling a ride, especially early morning to the airport.
overall good.
they should add feature to detect cancellation by user. sometimes user is charged even if he cancels due to delay by driver.
Uber is great because it's reliable, cheap then other, and always gets me where I need to go on time!
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