User Interview Playbook

What are user interviews? A user interview is a user research method during which a researcher asks one user questions about a topic of interest (e.g., use of a system, behaviors and habits) with the goal of learning about that topic. Unlike focus groups, which involve multiple users at the same time, user interviews are one-on-one sessions (although occasionally several facilitators may take turns asking questions). Additional Content : - User Interview questions cheatsheet - User Interview Script