I'm currently the Whatis product owner in a governmental department and I can tell you that this product has made our lives so much easier! Onboarders who used to be swamped by acronyms and terms on slack can now easily understand technical conversations and go straight to the relevant documentation and crucially for us (in such a large department) - the right contacts and channels! As a valued customer, the development team have been very responsive to our feedback and ideas, which has been an incredible experience. Highly recommend Whatis to any slack-using companies!