Write your help articles in Notion and HelpKit takes care of the rest. HelpKit offers an embeddable widget, help center or documentation layout, full-text search, analytics and much more. Deliver instant help to your customers without ever leaving Notion.
Make Slack channels ‘thread-only’, meaning any messages sent to these channels will automatically become threads. Close threads with a resulting decision visible to everyone. When you create new threads, it will automatically search for similar conversations.
With KnowledgeBase, you can create an on-site help center and allow your customers to solve their problems independently, as well as assist your support agents by providing them with knowledge during solving the case.