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Benjamin Humphrey
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Hey Product Hunt! Super excited to share our latest product launch, channels, which helps teams make sense of thousands of support tickets, app reviews, user feedback, and more.
Channels by Dovetail
Turn user feedback into real-time insights
Channels uses ML to automatically categorize mountains of support tickets, app reviews, and user feedback, surfacing real-time insights to fuel product decisions. It’s the latest release from Dovetail—the customer insights hub used by product teams globally.
Channels by Dovetail
Turn user feedback into real-time insights
Benjamin Humphrey
left a comment
Hey Product Hunt! We're back with Dovetail 2, a brand new experience designed specifically for researchers, product managers, and UX designers to stay on top of their research data.
Rapidly take notes or paste content from elsewhere. Add tags as annotations when you identify themes across multiple pieces of data. Write about your insights, group everything together in a project, and share it...
Dovetail 2
The best way to analyze user research and customer feedback
Dovetail is designed specifically for researchers, product managers, and UX designers. Stay on top of your research data like interview transcripts, user testing observations, NPS feedback, personas, diary study responses, and more. Analyze data collaboratively, share insights with your team, and store knowledge for rediscovery later.
Dovetail 2
The best way to analyze user research and customer feedback
Benjamin Humphrey
left a comment
Hey Product Hunt! We're back with Dovetail 2, a brand new experience designed specifically for researchers, product managers, and UX designers to stay on top of their research.
Rapidly take research notes or paste content from elsewhere then add tags as annotations when you identify themes across multiple pieces of data. Write about your insights, group everything together into a project, and...
Dovetail
Qualitative data analysis and UX research repository
Dovetail helps you store, analyze, and collaborate on user research in one place, making it easy to see patterns, discover customer insights, and decide what to do next.
Dovetail
Qualitative data analysis and UX research repository
Benjamin Humphrey
left a comment
Hi Product Hunt! Founder here.
About 12 months ago I noticed that UX researchers and academic researchers spend a lot of time on the ‘logistics’ of running qualitative research, rather than getting into the meat of the research findings. Qualitative research is very time consuming and mostly manual; there seems to be a lack of well designed, affordable tools to help researchers automate data...
Dovetail
An easy way to run qualitative research at scale
Dovetail
An easy way to run qualitative research at scale