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Michał Fiech
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What an amazing and beautiful product!! Kudos to the team who created and developed that!
KnowledgeBase
Help your support team, provide 24/7 self-service to clients
Fincredible is all-in-one tool for earning calls analysis.
-Listen to or read earning calls in real-time.
-Automatically sync earning events to your personal calendar for the companies you follow.
-Review the management deck and surface insights.
-Listen to or read earning calls in real-time.
-Automatically sync earning events to your personal calendar for the companies you follow.
-Review the management deck and surface insights.
Fincredible
The simplest way to analyze earnings calls
LiveChat Knowledge Base is a tool that allows building both an internal database for your agents and an external public help centre for customers.
You can “stuff it” with data and help both agents and visitors find information in a snap. The internal widget is also equipped with AI support that suggests articles answering customer queries.
Knowledge Base
Smart knowledge base to support your customers and agents
Michał Fiech
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Hi Hunters! 👋
Matt, thanks for hunting the product 🙂
I'm more than proud to finally announce here our new child – LiveChat Knowledge Base 😍
In August 2017, we've decided to help LiveChat Users improve their supporting efforts by giving them access to their help articles within LiveChat App – that's how the Internal Knowledge Base widget was created
Then, our customers told us that they'd...
Knowledge Base
Smart knowledge base to support your customers and agents
Michał Fiech
left a comment
Hey, Hunters!
Happy to share with you our Customer Service Training!
It's a next step after we shared with you our Quiz checking your customer service skills.
Currently, more than 1,600 people took the training, so it's time to help you guys in improving your customer service skills, too!
The training is divided into 5 emails that give you hints and free educational materials on how to become...
Free Email Customer Service Training by LiveChat
5-part email customer service training
Sign up to our free email course and learn how to deliver a jaw dropping customer experience.
Free Email Customer Service Training by LiveChat
5-part email customer service training
Michał Fiech
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Ryan, when are you going to open the Pluck again? I'd love to try it!
Pluck
Smarter cold emails for the savvy social marketer
Michał Fiech
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Hey Hunters! 🚀
We've been working in customer service for more than 15 years now. As we often recruit new support agents, we've developed a few tools to check their predispositions for customer service jobs.
It's time to publish another one 🙂
Today we rolled out our second free tool – Customer Service Quiz 🎉
The first tool – Typing Speed Test – did well on Product Hunt and helped many of you...
Customer Service Quiz + free email course
Test your customer service skills and improve them easily
Customer Service Quiz + free email course
Test your customer service skills and improve them easily
Michał Fiech
left a comment
Hey there!
I'd like to drop a few lines about our URL shortener 🎉 Feel free to comment, suggest or critic anything you like/dislike💪 Your opinions are crucial for us 💎
Firstly, we created the shortener for our internal use, as we use it for direct chat links for our customers and our marketing team overkills other shorteners along with Google URL builder on daily basis 😉 When a few clients...
URL shortener with UTM tracking
Shorten, share and track clicks. All in one tool.
URL shortener with UTM tracking
Shorten, share and track clicks. All in one tool.