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Nick Francis

#6702

1,771 followers -1 following

139 points

26 Upvotes

AI assist by Help Scout — Write better responses, faster

4

•Customer Success•Customer Communication•SaaS•

Light Users by Help Scout — Bring your whole company closer to customers

11

•Web App•Customer Success•Customer Communication•

Help Scout for Startups — Free customer support platform for startups

20

•Customer Success•Customer Communication•SaaS•

Grain 1.0 — Share Zoom video clips, transcripts, and live notes for free

125

•Productivity•Remote Work•

Demand Sage for HubSpot — Google Sheets based reporting and analytics for HubSpot

122

•Productivity•Sales•Analytics•

NanaGram — Text your photos and we'll mail 4x6 prints to your Nana.

26

•Messaging•Parenting•Photography•

Customer Support Salary Calculator — Simple salary calculator for customer support professionals

3

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By

•SaaS•Tech•

Help Scout for Android — Customer support software that fits in your pocket

By

•Productivity•Tech•

Help Scout — Help desk software for a more human & helpful experience

35

•Web App•Email•Productivity•

ProfitWell Retain from Price Intelligently — Delinquent churn reduction for Zuora, Braintree, and Stripe

38

•Payments•Marketing•Growth Hacking•

2016 Customer Support Compensation Study — What do customer support professionals earn in 2016?

By

•Hiring•Books•

Hiring Your Customer Support Dream Team — A 40-page handbook on hiring for support teams.

1

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By

•Hiring•Books•

Wistia's 360 Video — Full support for 360 video, plus awesome stats

13

•Virtual Reality•Streaming Services•Tech•

Multi-Step Zaps by Zapier — The easiest way to build powerful workflows with your apps

55

•Web App•Productivity•Developer Tools•

Help Scout for iPhone — Customer support software that fits in your pocket

10

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By

•iOS•Customer Communication•

Help Scout + SupportKit — Speak to your mobile users with a gorgeous help desk

3

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By

•Tech•

Berkshire Hathaway Letters to Shareholders 1965-2014 — The letters to shareholders as written by Warren Buffett

5

•Startup Books•Books•

Startup Communities — How to build communities of entrepreneurs

71

•Education•Books•

HelpScout — Simple support system, without all the crap you don't need

10

•Web App•Tech•

Messenger in Help Scout — Deliver seamless support with Messenger in Help Scout

4

•Customer Success•Social Network•Customer Communication•