Hi there! I'd like to know your thoughts ๐ก
Jesรบs Vivas
2 replies
This is Jesus, Head of Marketing @ froged.com - We'll launch our ๐๐ป๐ผ๐๐น๐ฒ๐ฑ๐ด๐ฒ ๐๐ฎ๐๐ฒ the next week and I was wondering if this kind of features are interesting to the community ๐ค.
Some important points about the KB:
1. SEO friendly
2. Fully integrated with the Live Chat
3. Agents can attach documents
4. Timeline (updates)
5. The documents attached by agents allow customers to solve their doubts without having to open a new tab on their browser
6. Multilingual
7. Send proactive messages with KB articles
What do you think? Which functionality would be interesting for you? Let me know ๐
Replies
Abhinav R@abhinav_rastogi1
Are wondering about PH community or community of users of your app?
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As a developer and a Maker, i would be interested in a community based feature, where contributor can manage documentation pull request and approve changes from the community