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  • Hi there! I'd like to know your thoughts ๐Ÿ’ก

    Jesรบs Vivas
    2 replies
    This is Jesus, Head of Marketing @ froged.com - We'll launch our ๐—ž๐—ป๐—ผ๐˜„๐—น๐—ฒ๐—ฑ๐—ด๐—ฒ ๐—•๐—ฎ๐˜€๐—ฒ the next week and I was wondering if this kind of features are interesting to the community ๐Ÿค”. Some important points about the KB: 1. SEO friendly 2. Fully integrated with the Live Chat 3. Agents can attach documents 4. Timeline (updates) 5. The documents attached by agents allow customers to solve their doubts without having to open a new tab on their browser 6. Multilingual 7. Send proactive messages with KB articles What do you think? Which functionality would be interesting for you? Let me know ๐Ÿ˜„

    Replies

    Abhinav R
    Are wondering about PH community or community of users of your app?
    Andrea Cavagna
    As a developer and a Maker, i would be interested in a community based feature, where contributor can manage documentation pull request and approve changes from the community