Can you share your experiences, good or bad, using AI chatbots on websites?

@shabnam_katoch Thank you for sharing your insights! I absolutely agree that AI chatbots have revolutionized the way we interact with websites. Their ability to provide 24/7 support is undeniably a game-changer. To add to the conversation, I feel 1. One of the major advantages of AI chatbots is that they can handle a large volume of queries simultaneously, ensuring no customer has to wait. 2. Unlike human representatives, chatbots provide consistent responses, ensuring that every customer gets accurate and standardized information. However, on the flip side, I've also observed that 1. AI chatbots are effective, but sometimes they may miss the subtle emotional cues in a user's enquiry, which might result in unsatisfying conversations. Additionally, relying too heavily on chatbots can sometimes mean not having enough human interaction, which might be crucial for more complicated or sensitive queries. Overall, despite the enormous potential of AI chatbots, it appears that striking a balance between human interaction and AI effectiveness is the best course of action.