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  • Have chatbots rehabilitated their reputation?

    Jovana Ugrinic
    1 reply
    Something has shifted, for sure. Do we trust bots to better handle issues for us now?

    Replies

    Alex Nix
    Chatbots have come a long way in terms of natural language processing and user experience. However, the key to rehabilitating their reputation lies in how well they can solve a user's problem without human intervention. What are your thoughts?