How do you measure success for your product beyond revenue?

Dipak Shiroya
8 replies
Discuss alternative metrics and KPIs that indicate a product's true impact.

Replies

Fredo Tan
CSAT is one way.
Marina Đurić
Through feedback, I believe in the concept of making enough connection with users so that they can leave a feedback good or bad whatever they feel.
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Kavya Tripathi
It is very basic. I feel customers feedback? What changes they require, there likes and dislikes. Catering according to there need.
Jahanzaib Ara
One key metric I look at is retention rate. If users keep coming back and staying engaged with the product over time, that tells me we’re on the right track, even if the revenue isn't soaring just yet.
James Frank
I measure success by how well the product solves a problem or meets a need. Seeing users achieve their goals or improve their workflows because of our product feels like a big accomplishment, beyond just the revenue numbers.
Yahya Rogers
Success to me includes the product’s ability to drive innovation or influence within the industry. If it sets trends or contributes to advancements, that’s a major success indicator.
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Kavya Tripathi
@yahya_rogers What if it does not sets trend but is for a good cause?
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