How do you usually handle feedback?
Janak Patel
9 replies
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Timothy Bramlett@timothybramlett
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If you mean product feedback, then we prioritize it appropriately depending on if it's our ideal target customer.
If we really want to make sure that we build something people will pay for, then we charge them before it's built.
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we're always grateful for any feedback and if it's rational, we work with it. Positive feedback is shared with the whole team to cheer us up, negative feedback is explored deeper and we look for solutions to fix it.
IMO, It's important to differentiate feedback from those who understand what to look for in an app versus those who don't. For instance, many of my friends who tried my app often suggest improvements that may seem less meaningfulāimprovements whose value can only truly be assessed through extensive A/B testing. In my opinion, there's not much to discuss when someone says, "This button should be in position X instead of Y," because decisions like that are ultimately driven by end-user behavior and how X versus Y impacts key metrics during testing
Launching soon!
Listen actively, don't take it personally. Use feedback to improve, but know when to stick to your vision.
I think deeply about feedback and analyse it š„°
We handle feedback by first appreciating every input, then using AI to assess sentiment and categorize it. This allows us to quickly identify trends and areas for improvement, ensuring we address concerns and enhance our services based on valuable customer insights.
!happymonial
I view my feedbacks as an oppertunity to growth š
I analyze my feedbacks from every angle to understand how I can improve