Refunding your customers – Yes or No?

Do you have any terms and conditions when it comes to refunding your customers? E.g. limited time for a full refund or you refund % from the purchase. Share your thoughts and approaches.

Replies

Michael Pell
Real Mock Interviews
We offer 100% refund no questions asked As a new brand, the goal is to add credibility and trustworthiness so I think it makes sense Haven't had any issues with it so far
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Nsikan Dickson
It is good to refund your customer so you can continue to be a better marketing and a best friend
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Dan O'Malley
It's important to have terms and conditions so customers know things like the refund policy. The amount of refund depends on the type of service or product, as you mentioned in your reply to Michael.
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ChatBot World
Our refund policy allows customers to get a full refund within 30 days of purchase. After 30 days, we offer partial refunds, with the percentage decreasing over time.
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